Legal notice and terms of use

 

In this space, the USER will be able to find all the information relating to the legal terms and conditions that define the relationship between users and us as responsible for this website. As a user, it is important that you are aware of these terms before continuing to browse the website. ELE USAL BILBAO, as the party responsible for this website, assumes the commitment to process the information of our users and clients with full guarantees and to comply with the national and European requirements that regulate the collection and use of our users’ personal data. This website, therefore, strictly complies with the RGPD (REGULATION (EU) 2016/679 on data protection) and the LSSI-CE Law 34/2002, of 11 July, on information society services and electronic commerce.

 

 

GENERAL CONDITIONS OF USE

 

These General Conditions regulate the use (including mere access) of the web pages of the http://bilbao.eleusal.com/ website, including the contents and services made available on them. Any person accessing the website (“User”) agrees to be bound by the General Conditions in force at any given time on the portal.

 

 

PERSONAL DATA WE COLLECT AND HOW WE COLLECT IT

 

Read Privacy Policy

 

 

COMMITMENTS AND OBLIGATIONS OF USER

 

The User is informed and accepts that access to this website does not in any way imply the start of a commercial relationship with http://bilbao.eleusal.com/. In this way, the user undertakes to use the website, its services and contents without contravening current legislation, good faith and public order.
It is forbidden to use the website for illicit or harmful purposes, or in any way that may cause damage or impede the normal operation of the website. With regard to the contents of this website, it is forbidden to:Reproduce, distribute or modify them, in whole or in part, unless authorised by their legitimate owners;Any infringement of the rights of the provider or of the legitimate owners; Use them for commercial or advertising purposes.

In using the website, http://bilbao.eleusal.com/, the User undertakes not to carry out any conduct that could damage the image, interests and rights of http://bilbao.eleusal.com/ or third parties or that could damage, render useless or overload the portal (indicate domain) or that could prevent, in any way, the normal use of the website. Nevertheless, the User must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, http://bilbao.eleusal.com/ cannot guarantee the non-existence of viruses or other elements that may cause alterations in the User’s computer systems (software and hardware) or in their electronic documents and files contained therein.

 

 

SECURITY MEASURES

 

The personal data communicated by the user to http://bilbao.eleusal.com/ may be stored in automated or non-automated databases, the ownership of which corresponds exclusively to http://bilbao.eleusal.com/, which assumes all the technical, organisational and security measures that guarantee the confidentiality, integrity and quality of the information contained therein in accordance with the provisions of current data protection regulations.
Communication between users and http://bilbao.eleusal.com/ uses a secure channel, and the data transmitted is encrypted thanks to https protocols, therefore, we guarantee the best security conditions so that the confidentiality of users is guaranteed.

 

 

COMPLAINTS

 

http://bilbao.eleusal.com/ informs that there are complaint forms available to users and customers. The User may make a complaint by requesting a complaint form or by sending an e-mail to in**@bi************.com indicating their name and surname, the service and/or product purchased and stating the reasons for their complaint.

The user/purchaser may notify us of the complaint, either by e-mail to: in**@bi************.com, or by attaching the following complaint form: The service/product: Purchased on: Name of user: Address of user: Signature of user (only if submitted on paper): Date: Reason for complaint:

 

 

DISPUTE RESOLUTION PLATFORM

In case it may be of interest to you, you can also use the dispute resolution platform provided by the European Commission to submit your complaints, which is available at the following link:http://ec.europa.eu/consumers/odr/

 

 

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

 

Pursuant to the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including making available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorisation of http://bilbao.eleusal.com/, are expressly prohibited. The user undertakes to respect the Intellectual and Industrial Property rights owned by http://bilbao.eleusal.com/.
The user knows and accepts that the entire website, including but not limited to text, software, content (including structure, selection, arrangement and presentation thereof), podcasts, photographs, audiovisual material and graphics, is protected by trademarks, copyright and other legitimate rights, in accordance with international treaties to which Spain is a party and other property rights and laws of Spain. In the event that a user or third party considers that there has been a violation of their legitimate intellectual property rights by the introduction of certain content on the website, they must notify this circumstance to http://bilbao.eleusal.com/ indicating:

Personal details of the interested party who is the owner of the allegedly infringed rights, or indicate the representation with which he/she is acting in the event that the claim is presented by a third party other than the interested party.

Indicate the contents protected by intellectual property rights and their location on the website, accreditation of the intellectual property rights indicated and an express declaration in which the interested party accepts responsibility for the veracity of the information provided in the notification.

 

 

EXTERNAL LINKS

 

The pages of the http://bilbao.eleusal.com/ website may provide links to other websites and contents that are the property of third parties. The sole purpose of the links is to provide the User with the possibility of accessing these links. http://bilbao.eleusal.com/ is not responsible in any case for the results that may be derived by the User from accessing these links.
Likewise, the user will find within this site, pages, promotions, affiliate programs that access the browsing habits of users to establish profiles. This information is always anonymous and does not identify the user.

Information provided on these sponsored sites or affiliate links is subject to the privacy policies used on those sites and will not be subject to this privacy policy. We strongly encourage Users to carefully review the privacy policies of affiliate links.
Users who intend to establish any technical link from their website to the http://bilbao.eleusal.com/ portal must obtain prior written authorisation from http://bilbao.eleusal.com/. The establishment of the link does not imply in any case the existence of a relationship between http://bilbao.eleusal.com/ and the owner of the site where the link is established, nor the acceptance or approval by http://bilbao.eleusal.com/ of its contents or services.

 

 

COMMENTS POLICY

 

On our website, comments are allowed in order to enrich the contents and make queries. Comments that are not related to the subject matter of this website, that include defamation, insults, insults, personal attacks or disrespect in general towards the author or other members will not be accepted. Comments that contain obviously misleading or false information will also be deleted, as well as comments that contain personal information, such as private addresses or telephone numbers, and that violate our data protection policy.
Comments created solely for the promotional purposes of a website, person or group, and anything that could be considered spam in general, will also be disallowed.
Anonymous comments, as well as those made by the same person with different nicknames, will not be allowed. Comments that attempt to force a debate or a position to be taken by another user will not be

 

 

DISCLAIMER OF WARRANTIES AND LIABILITY

 

The Provider does not grant any guarantee and shall not be liable, in any case, for damages of any nature that may be caused by:

The lack of availability, maintenance and effective operation of the website, or of its services and contents;
The existence of viruses, malicious or harmful programs in the contents;
Illegal, negligent, fraudulent use or use contrary to this Legal Notice;
The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.
The provider shall not be liable under any circumstances for any damages that may arise from the illegal or improper use of this website.

 

 

APPLICABLE LAW AND JURISDICTION

 

In general, relations between http://bilbao.eleusal.com/ and the Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction and to the courts.

 

 

CONTACT

 

Should any User have any doubts about these Legal Conditions or any comments about the http://bilbao.eleusal.com/ portal, please contact in**@bi************.com.

On behalf of the ELE USAL BILBAO team, we thank you for taking the time to read this Legal Notice.